Your privacy matters to pkrsl. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you have over your own information. We believe transparency around data is a fundamental part of earning and keeping your trust.
These are the concrete commitments behind how pkrsl handles every piece of personal information we hold on behalf of our players.
pkrsl collects only the personal data that is genuinely required to operate the platform, verify your identity, process payments, and meet our regulatory obligations. We do not collect data speculatively or for purposes we cannot justify.
pkrsl does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data belongs to you. We share it only when operationally necessary or legally required, as described in full in this policy.
All personal data transmitted between your device and pkrsl's servers is protected by TLS/SSL encryption. Data stored on our systems is encrypted at rest using AES-256 standards. Access to personal data is restricted to authorised personnel only.
pkrsl players have the right to access, correct, export, or request deletion of their personal data at any time, subject to our legal retention obligations. Data subject requests are processed within 30 days of receipt with no charge to the player.
pkrsl will only send you promotional communications if you have actively opted in to receive them. You can withdraw consent for marketing messages at any time via your account settings or by contacting our support team directly.
pkrsl retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable law and our licensing obligations. Once the retention period expires, data is securely deleted or anonymised.
pkrsl ("we," "us," or "our") is the operator of the online gaming platform available at pkrsl.net, offering casino games, sports betting, live dealer tables, and associated services primarily to players in Pakistan. As the operator of this platform, pkrsl acts as the data controller in respect of all personal data collected from players and visitors to the pkrsl website.
pkrsl is committed to handling your personal data in accordance with applicable data protection laws and the requirements of our international gaming licence. If you have any questions, concerns, or requests in relation to this Privacy Policy or the personal data that pkrsl holds about you, please contact us using the details below.
Data Protection Contact: [email protected] — We aim to respond to all privacy-related enquiries within 5 business days and to all formal data subject requests within 30 calendar days.
pkrsl collects personal data from you in several ways: directly when you register an account and use the platform; automatically when you interact with the website and its features; and from third parties where required to verify your identity or process payments. The categories of personal data we collect are described below.
When you create a pkrsl account, we collect:
To process deposits and withdrawals, we collect:
pkrsl does not store full card numbers or sensitive payment authentication data on its own servers. Payment processing is handled through certified payment service providers subject to their own security standards.
We record and retain data related to your use of the platform, including:
When you visit the pkrsl platform, we automatically collect:
| Data Category | Primary Purpose | Retention |
|---|---|---|
| Identity & KYC documents | Age verification, fraud prevention, AML compliance | 5 years post account closure |
| Payment & transaction data | Deposit/withdrawal processing, AML obligations | 7 years (regulatory requirement) |
| Gaming session logs | Dispute resolution, regulatory reporting | 5 years post transaction |
| Technical & device data | Security monitoring, fraud detection | 13 months from collection |
| Marketing preferences | Sending opted-in communications only | Until opt-out + 6 months |
pkrsl processes your personal data for the following purposes:
pkrsl processes your personal data on one or more of the following legal bases depending on the specific processing activity:
pkrsl does not sell your personal data to any third party for commercial gain. We share personal data only in the circumstances described below and only to the extent necessary for the stated purpose.
To process deposits and withdrawals, pkrsl shares relevant personal and financial data with payment service providers including JazzCash, EasyPaisa, and banking partners such as HBL, UBL, and Meezan Bank. These providers act as independent data processors and are subject to their own applicable data protection obligations.
pkrsl uses third-party identity verification services to assist with CNIC verification and age confirmation. These providers receive only the data necessary to perform verification checks and are contractually prohibited from using the data for any other purpose.
Some game titles available on pkrsl are provided by third-party game studios. These studios may receive anonymised or pseudonymised session data for the purpose of game operation, technical support, and RTP reporting. No personally identifiable information is shared with game studios beyond what is strictly necessary for game delivery.
pkrsl may disclose personal data to regulatory bodies, gaming authorities, or law enforcement agencies where required to do so by applicable law, court order, or as part of our obligations under our international gaming licence. Such disclosures are made only to the extent required and are documented internally.
Third-Party Links: The pkrsl platform does not contain links to third-party websites. However, if you access payment provider platforms independently, please note that pkrsl is not responsible for the privacy practices of those separate services.
pkrsl uses cookies and similar tracking technologies to operate the platform effectively, maintain your login session, detect fraud, and where you have consented, to personalise your experience and deliver relevant promotional content.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookie categories may affect platform functionality, particularly login persistence and session management. Disabling strictly necessary cookies may prevent the platform from operating correctly.
pkrsl implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, pkrsl will notify affected individuals and the relevant regulatory authority within the timeframes required by applicable law.
pkrsl retains personal data for the periods described in the table in Section 2 above. These periods are determined by the purpose for which the data was collected, applicable legal and regulatory requirements, and operational necessity. When data is no longer required, it is securely deleted or irreversibly anonymised so that it can no longer be linked back to an individual.
Where pkrsl is required by its international gaming licence or applicable financial regulations to retain certain categories of data — particularly transaction records and identity verification documents — for periods of up to seven years, we will retain that data accordingly and in compliance with applicable security standards for the entire retention period.
Players who request account closure should be aware that account closure does not result in immediate deletion of all associated data. Legally required retention periods continue to apply following account closure. Where data is retained beyond the active account period for regulatory reasons only, access to that data is further restricted within pkrsl's internal systems.
As a pkrsl player and data subject, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Subject Request" and include your registered account email address and details of your request.
pkrsl will respond to all data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it. There is no charge for exercising your data rights.
The pkrsl platform is strictly intended for adults aged 21 years and above. pkrsl does not knowingly collect personal data from any individual under the age of 21. All new account registrations are subject to mandatory CNIC-based age verification, and accounts where the registered user is found to be under 21 years of age are terminated immediately.
If pkrsl becomes aware that it has inadvertently collected personal data from an individual under the age of 21, that data will be deleted promptly and without retaining any record beyond what is required for audit and compliance purposes. Parents and guardians who believe that their child may have registered an account or provided personal data to pkrsl should contact us immediately at [email protected].
pkrsl strongly encourages parents and guardians to install appropriate parental control software on devices used by minors to prevent access to gambling platforms. Players must be 21+ to participate.
As an internationally licensed platform, pkrsl may process and store personal data in jurisdictions outside of Pakistan. Where this occurs, pkrsl ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection laws. These safeguards include contractual protections with any third-party processors who receive data in other jurisdictions and compliance with the data transfer requirements of pkrsl's regulatory framework.
Payment-related data processed through Pakistani payment networks — including JazzCash and EasyPaisa — is primarily processed within Pakistan in accordance with applicable State Bank of Pakistan guidelines and the data localisation requirements applicable to licensed payment service providers.
pkrsl reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or regulatory requirements. Where changes are material, we will notify registered account holders via their registered email address at least 14 days before the updated policy takes effect.
The "Effective Date" shown at the top of this policy reflects when the current version entered into force. We encourage you to review this Privacy Policy periodically to stay informed about how pkrsl is protecting your data. Continued use of the platform following an update to this Privacy Policy constitutes acceptance of the revised terms.
A record of all previous versions of this Privacy Policy is maintained internally and is available upon request by contacting [email protected].
These rights are guaranteed under applicable data protection law. Exercise them at any time by contacting [email protected] with no fee or formality required.
Request a full copy of all personal data pkrsl holds about you, delivered within 30 days in portable format.
Update outdated or incorrect information directly in your account dashboard or via a support request.
Request erasure of your personal data once it is no longer needed, subject to legal retention obligations.
Withdraw consent for promotional communications at any time without affecting your ability to use the platform.
Now that you understand how pkrsl protects your privacy, create your account with confidence. Encrypted data handling, secure payments, and full transparency. 21+ only.